Lost Canyon - Retail/Housekeeping Specialist II
New Today
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Camping Commitment Statement
As a follower of Jesus Christ and a minister of His Gospel, lead from a mastery-level understanding of Young Life's ministry strategy and ensure that all camp staff are supported and equipped in providing excellent camping experiences for individuals to encounter Jesus Christ and know the truth of God's love for them.
Mission & Authority
Through both continued training and direct experience, lead staff and prepare an environment where guests, staff, and volunteers are well cared for by preparing a distraction free environment for kids to encounter Jesus Christ. This is a role that oversees all of the Sites and Facilities Department; staff & development, buildings & equipment, operations, budget and administrative needs for the department.
ESSENTIAL PREREQUISITES FOR ALL STAFF MEMBERS (FROM YOUNG LIFE'S BYLAWS - ARTICLE VII):
"Because of Young Life's exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the Gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities."
Essential Duties:
Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
- Participate in opportunities for growing deeper in your relationship with Jesus.
- Demonstrate spiritual leadership by supporting spiritual health of department as directed by retail manager.
- With direction from manager, develop an annual personal spiritual growth plan.
Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
- Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community, and a welcoming environment.
- Maintain healthy communication while working with other departments at camp.
Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.
- Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
- Maintain professional written and verbal communication to serve staff, guests and vendors at camp
- Demonstrate customer care by assisting customers with inquires and product selection.
- Show hospitality to all who serve and work within the department.
Comprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry.
- Show competency in financial stewardship and integrity
- Develop and equip retail interns and volunteers to participate in comprehensive stewardship of retail centers.
- Participate in system development for specific retail centers; including inventory management, order tracking, financial awareness [Concur], and retail center appearance.
- Demonstrate proficiency in using Point of Sale [Square], Office, Outlook and other software applications required by manager.
- Develop understating for equipment maintenance and operation as needed for retail centers
- Participate in weekly Guest Group Information meetings; developing appropriate retail hours based on guest group history and requests
- Utilize the LINK to schedule DIN, routine tasks and preventative maintenance.
Talent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.
- Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
- Develop understanding of operations in order to serve in retail manager's absence.
Embracing Excellence: Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ.
- Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations.
- Ensure that retail areas are clean and ready for guests
- Ensure that stock and supplies are at levels to meet guest needs and sales
- Assist in re-orders as directed by Retail Manager
- Receive merchandise for retail areas
- Demonstrate and train proper food handling and storage guidelines
- Assist in visual display of retail areas
Training Expectations:
- Participate in Young Life Pace Call trainings
- Engage with weekly camp meetings and spiritual development opportunities
- Maintain ServSafe and First Aid/CPR certifications
Camp or Job Specific Working Conditions:
- Hours will include evening and weekend shifts
- Working conditions will include lifting up to 50lbs, squatting, kneeling and ladder use
- Participate in camp events - which will include outdoor work environments.
- Acquire proper knowledge and use of cleaning chemicals
Education:
- College degree or equivalent preferred.
Qualifications and Experience Required For The Job:
- Experience with cash handling preferred
- Experience training and leading teams
- Demonstrate professionalism in written and verbal communication with guests, vendors, and staff
- Demonstrate understanding of Young Life ministry, strategy, and mission
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
Job Specific Working Conditions:
This a unique role in that it is a split role working in retail and housekeeping. This position will help lead year-long interns, volunteers, and facilitate turnover days. The role will be a 70/30 split between housekeeping and retail during the school season months. Our team splits in the summer to better lead each department's volunteer help. Either this role would be full time housekeeping or a 75/25 split favoring retail during the 2 months of summer. The retail manager would ultimately make this decision.
Additional Responsibilities not Mentioned Above:
- Support a culture that pushes for growth, laughter, excellence, and belonging.
- Support and execute efficient systems that prepare spaces for guests.
- Execute laundry systems to serve guests in-between and during camp groups.
- Develop and equip retail & housekeeping interns and volunteers to participate in comprehensive stewardship of retail & housekeeping spaces.
- Develop understating for equipment maintenance and operation as needed for both the retail and housekeeping departments.
- Demonstrate ability to manage many tasks that are happening simultaneously while executing time management skills effectively.
- Demonstrate proficiency of camp cleaning policies and procedures for school and summer seasons.
- Desire to grow and learn in roles of leadership for both retail and housekeeping
- Demonstrate a flexible spirit and attitude around day to day operations as responsibilities will shift with the needs of the group and the departments.
- Assist the housekeeping/retail supervisor in the leading of Turnover with Interns and other camp staff.
- Demonstrate an ability to be detail oriented in areas of housekeeping and excellence in cleaning standards.
Pay Range Position: $2,850 - $3,159 per month (**housing stipend available when applicable)
About Lost Canyon:
Young Life's Lost Canyon operates year-round with significant guest group usage from May - October, and steadily with weekend groups throughout the school season. Camp is located in Williams, Arizona, a small town that sits at about 7,000 feet elevation about 3 hours north of Phoenix, and about 35 minutes west of Flagstaff. Lost Canyon is a welcoming community with the majority of staff living off camp in the surrounding town. Northern Arizona is a spectacular place to live, with the Grand Canyon and Mt. Humphrey's about an hour away, along with many other outdoor recreation areas within a few hours.
Notes:
Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.
- Location:
- Williams
- Job Type:
- FullTime