Role Description:

As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs.

Responsibilities:

Handle customer inquiries and provide accurate information about insurance policies

Process policy changes, renewals, and claims efficiently

Assist customers with policy-related questions and concerns

Maintain client records and documentation

Collaborate with the sales team to ensure customer satisfaction

Requirements:

Active insurance license

Prior experience in customer service or insurance industry

Excellent communication and interpersonal skills

Proficiency in insurance software and Microsoft Office

Benefits:

Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly

Health insurance and retirement plans

Paid time off and holidays

Matching Simple IRA

About the Company:

At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.