Company Introduction: Mitra is an energetic and dynamic company aiming to establish itself as one of the largest and most profitable franchise organizations in the Quick Service Restaurant (QSR) industry. Our diverse team is united by a common thread: passion. We are passionate about food, growth, and supporting one another. We believe that while skills can be developed, passion is inherent. With your passion, we provide the tools and training necessary for exceptional success within our organization. Job Summary: As a Lead Shift Supervisor, you will oversee restaurant operations, product preparation, customer relations, and team management, ensuring that we deliver the highest quality products and services to our customers every day. Our Company Offers: 401k (company match) Great culture and fun atmosphere Scholarship program Leadership development opportunities Great hours of operation Work-life balance Paid training Flexible schedule Clear pathways for advancement Career Path: Assistant Unit Manager - Quickly move up with 6-24 months of experience as a Shift Supervisor. Restaurant General Manager - Reach the pinnacle with 2-4 years of experience as an Assistant Unit Manager. Above Restaurant Leader - Continue to advance into regional positions. Role Expectations: Foster a positive and collaborative work environment. Lead the restaurant team in delivering high customer service standards to meet goals. Drive the achievement of restaurant success metrics aligned with management objectives. Ensure exceptional guest experiences through friendly interactions and top-notch product quality. Skills and Qualifications: Lead by example with high standards and a results-driven mindset. Demonstrate a strong ownership mentality regarding business outcomes. Thrive in fast-paced environments while valuing customer service and food quality. Requirements: Must be 18 years of age or older with reliable transportation to and from work. Dependable work record is essential. Must pass a criminal background check and be able to work alongside minors. A minimum of 1-year customer service and supervisory experience is required. Must be authorized to work in the United States.