Lead Retail- Baltimore Ravens
New Today
JOB SUMMARY:
The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations.
The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events.
General Duties and Responsibilities:
* Drive sales results by consistent execution of daily operations
* Support back of house operations; maintain stockroom organization
* Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
* Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
* Work with Retail Associates to ensure an exemplary fan experience
* Communicate expectations for assignments and projects to Retail Associates
* Provide training and assistance to Retail Associates as required
* Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
* Understands Fanatics Values and how they relate to their role
* Perform 'Manager on Duty responsibilities' as needed
Education, Experience and Requirements:
* Minimum 18 years of age,
* Minimum one year working in retail or sales preferred
* Ability to work independently and responsibly in a fast-paced environment
* Foreign language skills are a plus
Job Knowledge, Skills and Abilities:
* Possess a fun, outgoing, confident, professional demeanor
* Prior leadership experience preferred
* Ability to work well with all levels of management, build partnerships and coach teams
* In partnership with leadership team act decisively to solve problems
* Ability to represent Fanatics/League/Team Values and standards
* Ability to balance and prioritize multiple projects while remaining calm under pressure
* Strong communication, literacy, and numeracy skills
Physical Demands:
* Regularly required to sit stand, reach, bend and move about the facility as needed
* Must be able to lift and carry up to 30 lbs.
* Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
The salary rate for this position is $20.00, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
- Location:
- Baltimore, MD, United States
- Job Type:
- PartTime
- Category:
- Sales And Related Occupations