Shift: Mon-Fri, Days, 8am-5pm

Category: Medical Assistants

Posting #: 969821

Employee Type: Full-Time

Position Summary Job Title: Lead Medical Assistant – Pediatric Gastroenterology

Location: 5131 E Southern Ave., Mesa, AZ 85206

Schedule: Full-Time, Monday–Friday, 8:00 AM – 5:00 PM

We are seeking a highly skilled and motivated Lead Medical Assistant to join our Pediatric Gastroenterology team. The role provides floor leadership, patient care, staff supervision, credential maintenance, and cross‑department collaboration in a dynamic pediatric specialty environment.

Minimum Qualifications

Certification: RMA (Registered Medical Assistant) through AMT or CMA (Certified Medical Assistant) through AAMA – no other certifications accepted.

BLS Certification: Current Basic Life Support for Healthcare Provider from the American Heart Association.

Education: Graduate of an accredited Medical Assistant program (or possession of MA certification from AAMA or AMT).

Experience: Minimum 2 years of Medical Assistant experience in a healthcare and/or pediatric setting.

Position Duties

Provide floor leadership and manage appointment scheduling, room oversight, and staffing assignment.

Lead daily huddles and facilitate effective clinical and service operations.

Assist with direct patient care and perform duties of a Medical Assistant as needed.

Oversee staff competency, monitor scope of practice, and report concerns.

Ensure compliance with policies, procedures, and diagnostic test regulations; conduct quality audits.

Maintain credentials, attend conferences, and support educational growth.

Collaborate with other leads, managers, and clinical staff to ensure efficient patient flow.

Perform miscellaneous job‑related duties as requested.

Physical Requirements & Occupational Exposure/Risk Potential Climbing – Occasionally; Feeling, Fine Motor Skills, Pushing/Pulling, Reaching – Frequently; Hearing, Walking, Near Vision, Far Vision, Color Discrimination – Constantly; Sitting, Standing – Frequently; Talking, Tasting, Smelling – Frequently; Use of keyboard/mouse/computer – Constantly; Lift up to 35 pounds – Constantly; Lift >35 pounds – Occasionally.

Occupational Exposure/Risk: Inside office, Outdoor weather, Extreme temperatures, Confined areas, High places, Extreme noise, Airborne communicable diseases, Bloodborne pathogens, Fumes, Hazardous materials, Radiation, Toxic/caustic chemicals – Applicable.

Phoenix Children’s Mission, Vision & Values Mission : To advance hope, healing and the best healthcare for children and their families.

Vision : Phoenix Children’s will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

Values :

We place children and families at the center of all we do.

We deliver exceptional care, every day and in every way.

We collaborate with colleagues, partners and communities to amplify our impact.

We set the standards of pediatric healthcare today, and innovate for the future.

We are accountable for making the highest quality care accessible and affordable.

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