Main Purpose of Job

The primary responsibility of this position is to support the IT systems and networking functions related to the Office of State Fire Marshall (OSFM) record management system (RMS). This position will be the first point of contact for the OSFM RMS server administration and configurations. This position will work in collaboration with top level IT staff and software vendors to resolve applications issues. This position will also support a variety of IT systems and networking functions within the IT Division that directly support the Department's law enforcement functions, including the maintenance and monitoring of network and server operations. POSITION DUTIES

This position is subject to recall/on-call as needed. Provide technical support of OSFM RMS and other Maryland Department of State Police (MDSP) applications to include but not limited to: Maintain and monitor network and server operations; System configurations, accounts creation, assist with application updates, test and install OS security patches and IOS updates on networking equipment; Troubleshoot Virtual and Physical Server and IT Infrastructure problems having to do with internet connectivity issues, system outages, and reported problems; Using logs and network tools to determine cause of network/server/application issues and take corrective action as needed to include repair and/or replacement of IT hardware; Integrate new services/hardware (installs and configurations) to MDSP Core network. Including running. termination and testing of network cabling; Manage software licenses, MDSP domain and security certificates for server and network equipment; Perform system log reviews and evaluate as directed by policy and create appropriate recommendations; Review and ensure software/ firmware is being patched on all network hardware; Monitor the applications for security breaches, identify and resolve security related events and follow established reporting procedures; Perform other duties as assigned by Supervisor or Command Staff MINIMUM QUALIFICATIONS

Experience : Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes :

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.

5. Candidates may substitute Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience. DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualifications. It is important that you include clear and specific information on your application regarding your qualifications. LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE. SPECIAL REQUIREMENTS

In accordance with Section 2-204(b)(6) of the Public Safety Article, candidates for position in this classification may be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate. SELECTION PROCESS

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. The list will be valid for one year. EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position.