We are looking to add to our growing team!!! Great opporttunity here at Younger Nissan. Are you task and detail oriented? Mechanically inclined? If so then this opporttunity to join a winning team is for you.

Pior service lane experience preferred.

CDK experience preferred.

Will train the right candidate.

Key Responsibilities:

• Customer Communication: Liaison between service and used car departments.

• Service Coordination: Schedule appointments, assign work to technicians, and ensure repairs or maintenance are completed efficiently and on time.

• Internal Workflow Management: Handle internal service requests, such as prepping vehicles for sale, servicing loaner cars, or addressing warranty claims.

• Documentation: Process repair orders, maintain accurate records of services performed, and ensure proper billing or warranty documentation.

• Customer Follow-Up: Update customers on the status of their vehicle and ensure satisfaction with the service provided.

• Team Collaboration: Work closely with technicians, parts departments, and other staff to streamline service operations.

Skills and Qualifications:

• Customer Service Skills: Strong communication and interpersonal skills to build trust and ensure customer satisfaction.

• Automotive Knowledge: Basic understanding of vehicle systems and repairs to explain services to customers effectively.

• Organizational Skills: Ability to manage multiple service orders, prioritize tasks, and maintain schedules.

• Attention to Detail: Ensuring accurate documentation and compliance with dealership or manufacturer protocols.

• Sales Acumen: Ability to recommend additional services or products tactfully to meet customer needs and dealership goals.