Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story. Overview Cultivate your career with Viceroy Hotel Group and be a part of an incredible hotel in Washington DC! If you are inspired by challenges in a fast-paced environment, are thoughtful and entrepreneurial in your approach to opportunity, and if you possess a true passion for hospitality and genuine service, we are interested in speaking with you about our groundbreaking opportunity for Barista. The Barista will be responsible for the day-to-day caf operations and food caf food service. He/She will promote coffee consumption by educating customers and ensure that all processes and procedures are adhered to according to Viceroy's brand standards and employee handbook. Responsibilities Meetings: Daily Operation & Monthly Department Selling coffee, accessories, and supplies; preparing and serving a variety of coffee drinks, along with caf foods Welcomes customers by determining their coffee interests and needs Educates customers by presenting and explaining the coffee drink menu; answering questions Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino, match teas, iced teas, etc. Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, communicating to cooks/chefs, on caf food needs Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; communicating to management for repairs Maintains safe and healthy work environment by following organization standards and sanitation regulations. Improves quality results by studying, evaluating, and maintaining and improving the appearance of the store and coffee bar Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests as it relates to evolving the offerings for cafe Make certain that you have all the supplies necessary to execute service Create professional working relationships amongst all fellow colleagues Labeling, wrapping or dating food products for sale Slicing vegetables, fruits, meats or desserts for use in food service Taking customer orders and conveying them to other employees for preparation Passing Food & Beverage tests Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner, and reporting to the manager on duty without delay Maintaining a prompt and friendly customer service Reporting potential safety hazards to the manager on duty without delay Perform other reasonable job duties as requested by Supervisors and/or Managers Qualifications Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must work in a safe, prudent and organized manner. Serve Safe certification is a plus Sitting/Standing/walking/stair climbing for extended periods of time Side bending from sitting to reach into various shelves for products Standing long periods of habitually performing same task Must be able to lift 40 lb. boxes occasionally