Don't stay stuck in the same place, continue to grow with us!

Browning Reagle Insurance Agency in Mt Airy, Maryland, is looking for a dedicated, driven individual to join our growing team as a Full-Time Customer Service Representative. If you are determined and have amazing relationship-building skills, then this is your opportunity for a rewarding career with excellent income and growth potential. As a Customer Service Representative, you will be giving back to your community every day by assisting customers with the coverage to fit their unique needs. Whether you are experienced in sales, or just looking to begin your career in our amazing industry, we can help you launch your career to new heights.

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

• Resolving customers problems by ensuring all appropriate changes were made.
• Learning and understanding company insurance products.
• Answering calls and responding to customer concerns.
• Contacting customers to respond to inquiries or to notify of claim investigation results and any adjustments.
• Maintaining records of customer interactions and transactions, recording all details (inquiries, complaints, comments, and actions taken).
• Recommending available products.
• Cross selling various insurance products to existing customers
• Soliciting referrals for new business
• Occasionally working our booth at events

• Previous experience working as a Customer Service Representative.
• Willingness to obtain Property and Casualty licensing, as applicable.
• Willingness to obtain Life Insurance License
• High school diploma or GED.
• Knowledge of insurance products and policy schedules preferred.
• Ability to explain detailed policy concepts
• Developing and maintaining relationships
• Time management
• Basic computer skills
• Friendly and professional behavior