Inside Sales / Customer Service Representative
New Yesterday
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you! What You'll Do:
Support customers and outside sales team
Prioritize and manage your workload in a fast-paced environment
Proactively anticipate customer's and manager's needs
Field 50-100+ calls/emails daily
Effectively communicate via email/phone
Processrequests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.
What We Need From You:
HS Diploma or equivalent
Associates / Bachelor's degree in related field is preferred
2+ years of experience in an inside sales / customer service position
Previous experience in customer service, sales and/or purchasing within a manufacturing or distribution environment is strongly preferred
Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs
Clear and concise verbal and written communication skills
Ability to communicate effectively
Working experience with Trend is a plus
Strong organizational skills, analytical, mathematical, and mechanical aptitude is required
Why You'll Love Working For Us:
Industry competitive compensation plan
Medical / Dental / Vision
401(k) with matching
Paid vacation and holidays
Tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
- Location:
- Addison