JOB DESCRIPTION

Contract

01. Permanent Place

, USA MISSIONS

Profile Summary The In-Room Dining Server is responsible for delivering exceptional and personalized service to our guests in the comfort of their rooms, ensuring a seamless and luxury dining experience.

Greet guests warmly and professionally when confirming guest preferences and providing suggestions based on menu knowledge, as well as when delivering in-room dining orders, ensuring a personal and memorable dining experience.

Take food and beverage orders from guests over the phone or via tablet, ensuring accuracy and attention to special requests or dietary restrictions, and deliver them promptly and to the highest standard of presentation.

Collaborate closely with the in-room dining team, kitchen hoteliers, and other departments to ensure a smooth and efficient service, fulfilling guests orders in a timely and accurate manner contributing to a personalized guest journey.

Assist in taking inventory of in-room dining items ensuring all items are stocked and ready for service, reporting any shortages to management for restocking.

Maintain a thorough knowledge of the hotel’s services, facilities, and amenities to offer recommendations to guests.

Uphold the hotel’s luxury brand values by providing personalized service and anticipating guests’ needs without being intrusive.

BENEFITS

Competitive salary, wages, and a comprehensive benefits package. 401(k) Retirement Plan Paid Time Off/ Paid Holidays Ongoing Training and Development Opportunities from our Masterpiece Academy. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Hotelier Meals PROFILE

Core Competencies/ Requirements Outstanding abilities to build and maintain relationships and a regular client base, demonstrated ability to make a naturally positive, lasting impression, brilliant at recognizing and welcoming regular guests.

Self-motivated, decisive, responsible, and driven to achieve goals. Strong organizational, interpersonal and communication skills.

High school education or equivalent experience.

1-2 years server experience. US work authorization is required.

The Vineta Hotel is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

If you wish to invest in Oetker Hotels, we encourage you to take this opportunity and we would be very happy to have you as member of our team.