*Why work at Summit Mountain Rentals/BonHom *

Please ensure you read the below overview and requirements for this employment opportunity completely.

Summit Mountain Rentals and BonHom are locally operated, privately owned companies specializing in short-term rentals across Summit County, Colorado, and Walton County, Florida. With over 20 years of experience, Summit Mountain Rentals proudly manages more than 300 properties and has been voted "Best Property Management Company in Summit County" for 14 consecutive years. BonHom, our newest venture, is thriving in its first year, and we're excited about the steady growth ahead. Be part of a team that delivers exceptional service and builds lasting relationships in some of the most beautiful destinations!

*What we're looking for *

Summit Mountain Rentals/BonHom is looking for a strong leader who is competent, energetic, and highly skilled in communications and people management to join our team as an Owner Relations Coordinator. The Owner Relations Coordinator is the main point of contact for our owners and is expected to build and maintain strong relationships as measured by the retention, profitability, and guest satisfaction of their assigned portfolio.

*What you'll do*

* Develop and grow a relationship with the owners of the properties at Summit Mountain Rentals by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for * Assist with onboarding new owners, addressing owner statements, and securing owner reservations * Act as the liaison between the owner and Summit Mountain Rental’s internal departments * Meet and maintain Summit Mountain Rentals standards and metrics related to owner/ guest satisfaction and standard unit appearance * Support your team with escalated guest and homeowner concerns by responding to emails, calls and work order tasks * Conduct regular inspections prior to owner arrivals * Establish and maintain open, collaborative relationships with fellow team members and upper management team * Provide cross-coverage for your manager when necessary

*Skills you'll need *

* Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices * Professional in all forms of communications such as email, phone calls, video calls and texts * Ability to work well under pressure in an agile, fast-paced environment * Excellent time management skills with the ability to change activity frequently and cope with interruptions * Highly responsive and reliable * Strong attention to detail * Adhere to all company policies and procedures

*Work Environment and Physical Demands *

* Occasional need to perform housekeeping and maintenance duties * Ability to stand, sit, and walk for an extended period of time * Reach overhead and below the waist * Regularly push, pull, and lift up to 25 pounds * Occasionally lift or move up to 50 pounds * Bend, stoop, squat, kneel, and twist * The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

*What you'll get *

* Health/dental/vision insurance - employee & family coverage options * Employer Sponsored & Voluntary Supplemental Benefits * 401K retirement savings plan * Health & Dependent Care Flexible Spending Accounts * Vacation time * Paid sick days * Paid parental leave after one year of tenure * Employee Assistance Program * Career advancement opportunities * All the equipment you'll need to be successful * Great colleagues and culture

*Benefits: *

* 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Paid training * Parental leave * Vision insurance

*Schedule: *

* 8 hour shift * Day shift * Holidays

*Ability to commute/relocate: *

* Breckenridge, CO 80424: Reliably commute or planning to relocate before starting work (Required)

*Experience: *

* Microsoft Office: 3 years (Required) * Customer Service: 3 years (Required)

*Work Location: In person *

_SMR is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. _

_SMR is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. _

_Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. _

An offer of employment for this role will be contingent upon the successful completion of a background check.

Job Type: Full-time

Pay: $72,500.00 per year

Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Vision insurance

Experience: * Client services: 2 years (Preferred)

Ability to Commute: * Breckenridge, CO 80424 (Required)

Ability to Relocate: * Breckenridge, CO 80424: Relocate before starting work (Required)

Work Location: In person