Hilton Garden Inn Baltimore White Marsh - Banquets Server

New Yesterday

Join Our Team as a Baquet Server About Us: The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations. KEY SKILLS/RESPONSIBILITIES Customer Service Excellence:  Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience. Communication:  Effectively communicate with guests and team members to coordinate service and address any needs or concerns. Attention to Detail:  Set up and serve banquet functions according to hotel standards, ensuring all details are attended to. Time Management:  Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown. Problem-Solving:  Address guest complaints and issues calmly, referring them to management when necessary. EDUCATION & EXPERIENCE High School diploma or equivalent and/or experience in a hotel or a related field preferred.  Previous experience in a banquet or hospitality setting is preferred. Certification in Alcohol Awareness and Food Handling as required by state regulations. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: Guests can relax at the recently renovated Hilton Garden Inn White Marsh hotel in Baltimore, Maryland, 15 minutes from Martin State Airport and 30 minutes from Baltimore/Washington International Airport. Downtown Baltimore attractions and Baltimore Inner Harbor are just 20 minutes away. This White Marsh hotel is close to great shopping and entertainment at THE AVENUE at White Marsh or White Marsh Mall, with IKEA and iFLY indoor skydiving also nearby. Our hotel in Baltimore is perfect for all travelers. We offer spacious guest rooms with home comforts like 40-inch flat screen TVs, hospitality centers and complimentary WiFi. Choose a suite for extra space, with sitting area and sofa bed. Our White Marsh hotel with 6,000 sq. ft. of meeting space for up to 400 people. Guests can enjoy daily cooked-to-order breakfast or a delicious dinner in the Great American Grill® restaurant. Our 24-hour Pavilion Pantry® stocks snacks and ready-made meals. We also offer a heated indoor pool and whirlpool and a 24-hour fitness center.
Application deadline for Colorado positions:
Location:
Baltimore
Job Type:
FullTime