Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the facility. Responsibilities will include, but not be limited to ushering, ticket scanning, customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our guests safe and informed while still maintaining a fun and friendly atmosphere This role will pay an hourly rate between $12 to $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until October 31, 2024 Responsibilities

When doors open, welcome our guests with a great smile and helpful attitude Scan event tickets ensuring that the proper ticket is being used to gain entry Assist fans in locating their ticketed seats Being alert and proactive to potential hazards and reporting incidents when they occur Monitor your assigned area for issues and opportunities to make lasting memories for our guests Respond to all guest concerns/complaints promptly and in a professional manner Assist guests in ADA accessible seating sections Enforce all building policies and procedures to ensure a safe environment for all guests Manage the foot traffic flow of large crowds Be knowledgeable about facility emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. Qualifications

Experience in a hospitality or entertainment environment is preferred You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a POSITIVE attitude while handling difficult situations. Flexible schedule: Weekend and Evening/Night availability is needed.