Global Account Director, Consumer - Retail and Fashion (Freight/Shipping)
3 Days Old
Time Type:
Full Time Summary
The Global Account Director will be responsible for managing and growing a portfolio of key global accounts in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Vice President of Sales.
Duties and Responsibilities
Develop and execute account strategies to achieve revenue and profitability targets
Build and maintain strong relationships with key stakeholders at assigned global accounts
Identify opportunities to expand services and increase revenue within assigned accounts
Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
Prepare and present business reviews and performance reports to clients and DSV management
Lead and develop a team of account managers to achieve individual and team objectives
Conduct regular account planning and review meetings with the team
Ensure customer satisfaction through effective communication, responsiveness, and issue resolution
Educational background / Work experience
Bachelor's degree in business, logistics, or a related field is required
Master's degree in business or a related field is preferred
Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
Experience managing global accounts and developing account strategies is required
Prior experience leading and managing teams is preferred
Strong business acumen and strategic thinking skills
Excellent communication and interpersonal skills
Ability to build and maintain strong customer relationships
Strong leadership and team management skills
Proficiency in data analysis and reporting
Ability to work in a fast-paced, dynamic environment
Supervisory Responsibilities (if any)
The Global Account Director will be responsible for leading and developing a team of account managers
Preferred Qualifications
Experience working in a multinational corporation is preferred
Language skills
Fluency in English is required
Proficiency in other languages is a plus
Computer Literacy
Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required
Experience with CRM software (e.g. Salesforce) is preferred.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
- Location:
- Woodbridge Township
- Job Type:
- FullTime