Overview As a General Manager overseeing multiple stores, you will be the face of our brand for families on their parenting journeys. Your leadership will create a welcoming atmosphere for new parents and grandparents, introducing them to essential products and guiding them through their significant milestones. We seek a dedicated leader who values inclusivity, nurtures talent, and continuously enhances their knowledge about product features and benefits. What we love about Carters: Carters Inc. is the leading North American retailer for baby and young children's apparel, including the Carters, OshKosh Bgosh, SkipHop, and Little Planet brands. As the most-purchased childrens clothing brand, we are proud of our dedication to quality, from the Original Bodysuit to our investment in team development. At Carters, we foster a close-knit culture and aim to build connections among colleagues, customers, and families, emphasizing caring, teamwork, flexibility, and growth. Benefits we love Schedules that prioritize work-life balance. Comprehensive benefits, including health and mental health support, a 30% discount on our brands, referral bonuses, and more! The Advance You Program, offering tuition-free education for a GED or bachelor's degree, and learning English as a second language. Paid time off, holidays, parental leave, and adoption assistance, alongside charitable matching gift programs. Opportunities for personal and professional development aimed at shaping your career. Development programs designed for career growth, whether short-term or long-term. What you’ll do Build and maintain a strong talent pipeline through effective networking and recruiting, and create succession plans through training and development of your team. Cultivate a positive, safe, and inclusive workplace that fosters collaboration and recognizes performance to enhance employee engagement. Mentor future leaders by providing direction, delegation, and investing in their growth. Ensure a customer-centric approach on the sales floor by leading and directing our Leader on Duty program across multiple stores. Welcome customers with a friendly greeting, providing assistance with our range of product styles, features, and benefits. Enhance customer loyalty by directing teams on the advantages of participation in our Loyalty programs, including credit options. Implement company strategies on merchandising and operations while managing payroll and budgets effectively. Analyze Key Performance Indicators (KPIs) and identify actions to drive results. Lead and integrate an omni-channel experience, ensuring teams are well-trained on available tools. Minimize loss by maintaining a consistent level of customer service, education, and operational controls. Qualities we’d love in a candidate A positive and solutions-oriented mindset. Excellent verbal and written communication skills. Proven leadership and supervisory abilities, including effective multitasking. Strong computer and technology skills (Outlook, Excel, and web navigation). A minimum of 5 years of retail or related management experience with direct report leadership. High school diploma or GED. You can Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods; climb up and down ladders as required. Provide availability that includes days, nights, weekends, and holidays, with a commitment to at least two closing shifts each week. Carters for all Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. Duties may be adjusted or reallocated at management's discretion, and employees may be required to perform additional tasks not specified in the job description. Compensation for this position ranges from $61,360.00 - $82,160.00 annually, based on experience and location. Carter's is dedicated to fostering a diverse environment and proudly stands as an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.