General Manager - Retail Operations
New Yesterday
Company Description
Pilot Company stands as a leading network of travel centers, employing over 30,000 team members across more than 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a premier fuel supplier, driving one of the largest tanker fleets and offering essential services to oil operations in America's busiest basins. With a growing portfolio of brands, Pilot Company excels in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing.
Established in 1958 by Jim A. Haslam II and led by CEO Adam Wright, we remain committed to our founding values, a people-first culture, and giving back to our communities. Our mission is to fuel individuals and keep North America moving, whether serving guests, team members, or trucking companies.
We welcome all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable laws. Military applicants are encouraged to apply.
Job Description
Pilot Flying J is seeking an accomplished General Manager to lead our busy retail facilities. In this role, you will be charged with devising and implementing business strategies for travel centers and restaurants to meet established standards while achieving sales and profit targets, as well as enhancing customer satisfaction.
The General Manager's key responsibilities will include:
Ensuring customer expectations are consistently met
Conducting regular meetings with team members
Maintaining strong relationships with vendors
You will also be responsible for building, coaching, managing, and developing teams through effective staffing, interviewing, hiring, and training.
Additional responsibilities include:
Driving sales performance
Overseeing team management
Monitoring inventory levels
Delivering exceptional customer service
Performing profit and loss analysis
The pay ranges from $83,200.00 to $89,600.00 per year, with opportunities for short-term monthly incentives.
Qualifications
As a General Manager, you should exemplify integrity and accountability at all levels, as well as demonstrate exceptional leadership skills. Flexibility to work nights, days, weekends, and holidays is essential.
Other requirements include:
2-3 years of management experience in retail, restaurant, grocery, or other service industries, with financial accountability
Demonstrated management experience in high-volume retail with profit and loss responsibilities
Ability to foster a customer-focused culture
Additional Information
Fuel Discount
Nationwide Medical Plan/Dental/Vision
401(k) Plan
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
Address to be confirmed upon application.
- Location:
- Ripon, CA, United States
- Job Type:
- PartTime
- Category:
- Sales And Related Occupations