General Manager – Luxury Boutique

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Woodbury Commons A high-end luxury boutique is seeking an experienced and passionate General Manager to oversee daily operations, drive store performance, and deliver a world-class client experience. This is an exciting opportunity for a results-driven leader with a background in luxury retail who thrives in a collaborative, fast-paced environment. Key Responsibilities Lead, coach, and develop a customer-focused sales team Set and achieve sales and performance goals (conversion rates, UPT, AUR, and client capture) Manage staffing schedules to align with peak traffic times Provide exceptional client service and cultivate long-term relationships Stay informed on market trends, product launches, and promotional campaigns Maintain merchandising standards, cleanliness, and inventory levels Plan and execute in-store events and external networking to drive business Oversee recruitment, training, and performance development of store staff Ensure adherence to operational procedures, safety, and loss prevention policies Qualifications 3+ years of retail management experience in the luxury space (beauty or fragrance a plus) Proven ability to lead, motivate, and grow a high-performing team Strong communication, organization, and problem-solving skills Business-minded with the ability to analyze data and identify growth opportunities Tech-savvy with experience using POS systems, CRM tools (e.g., Shopify, HubSpot), and Microsoft Office Flexible and adaptable to change; able to work on the sales floor including physical movement