Join our team at PetSmart, where we're passionate about pets and dedicated to our associates! Our culture prioritizes happiness and unity, allowing you to be your authentic self while delivering the best care for our furry, scaled, and feathery friends. Why Work at PetSmart? Paid weekly Associate discounts and perks Health benefits: medical, dental, vision 401k plan Tuition assistance Career pathing and development opportunities Job Summary: The Retail Pet Sales Associate is crucial in engaging with pet parents, ensuring they and their pets enjoy positive experiences. You'll also help maintain a clean, safe store environment and provide direct care for the pets in our store. Key Responsibilities: Provide exceptional service to pet parents in-store, over the phone, and online. Greet customers, answer inquiries, and assist with purchases. Manage online order preparations for in-store pickup, ensuring a smooth experience. Care for store-owned pets by ensuring a clean and healthy habitat. Maintain cleanliness standards throughout the store. Assist with pricing changes and product displays. Promote products, services, and upcoming events like adoption weekends. Ensure a safe environment for associates, pets, and customers. Take immediate action when a pet is sick or injured, including transport to the vet when necessary. Qualifications: Strong written and verbal communication skills. Flexible schedule, willing to work evenings, weekends, and holidays. Able to maintain composure under pressure. Physical Requirements: Must be able to stand, walk, and climb ladders as needed. Frequent reaching, stooping, kneeling, and lifting of up to 50 pounds; occasional lifting over 100 pounds with assistance. Work environment may include exposure to moving parts, wet areas, and moderate to high noise levels. If you're passionate about pets and eager to create meaningful moments, we would love to hear from you. Join PetSmart today and become part of our vibrant community!