[Customer Support / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist at SphereCommerce, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot and resolve customer inquiries and concerns in a timely and efficient manner; Maintain a strong knowledge of company products and services to accurately assist customers with their needs; Accurately enter and update customer information in the company database; Collaborate with other team members to identify and implement process improvements to enhance the customer experience; Actively listen to customer feedback and provide suggestions for improvements to management...Hiring Immediately >>