[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at LATICRETE, you will: Respond to customer inquiries and concerns through phone, email, and chat channels; Provide excellent customer service by actively listening and understanding the customer's needs; Troubleshoot and resolve product or service issues in a timely and efficient manner; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with other departments to ensure customer satisfaction and resolution...Hiring Immediately >>