*Overview*

Make sure to apply with all the requested information, as laid out in the job overview below. Hawk & Griffin Public House is seeking a dedicated and experienced Floor/Shift Manager to oversee daily operations in our establishment. We provide a traditional British pub environment for our patrons with a casual friendly atmosphere centered around the idea of a community gathering space. Come join a close-knit staff who love the energy of English football (soccer) crowds, cask ales, darts and all things British. The ideal candidate will possess strong leadership skills and a passion for providing exceptional service in a fast-paced environment. As a Floor Manager, you will play a crucial role in ensuring that our guests have an outstanding dining experience while maintaining high standards of food safety and quality.

*Duties*

* Supervise and coordinate the activities of staff to ensure efficient service delivery. * Manage the floor operations during service, ensuring smooth communication between kitchen and front-of-house teams. * Conduct interviews and train new staff members on food safety protocols and service standards. * Oversee banquet operations, ensuring all events are executed flawlessly. * Maintain high standards of food management, including monitoring inventory levels and ordering supplies as needed. * Ensure compliance with health and safety regulations, particularly in food production areas. * Foster a positive work environment by leading by example and motivating team members to deliver excellent customer service. * Handle guest inquiries and complaints promptly to ensure satisfaction.

*Skills*

* Strong leadership abilities with experience in managing teams effectively. * Proficient in food safety practices and regulations. * Background in food service management, with knowledge of fine dining standards. * Experience in banquet management is highly desirable. * Excellent interviewing skills to identify suitable candidates for the team. * Ability to manage multiple tasks efficiently while maintaining attention to detail. * Strong communication skills to interact effectively with staff and guests. * Knowledge of food production processes is a plus.

Join us as we strive to create memorable experiences for our guests through exceptional service and culinary excellence!

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits: * Paid training

Work Location: In person