Field Service Technician

The Field Service Technician is responsible for providing installation support and technical service to customers, distributors, and other industrial customers. This role is crucial in resolving customer-affecting technical issues promptly to ensure maximum customer satisfaction. The technician will oversee installation and start-up activities of equipment, coordinate on-site equipment installation activities with the customer and installation contractor, and handle start-up, troubleshooting, debugging, and repair.

Responsibilities

• Provide installation support and technical service to customers, distributors, and internal personnel.
• Oversee installation and start-up activities of equipment.
• Coordinate on-site equipment installation activities with the customer and installation contractor.
• Handle start-up, troubleshooting, debugging, and repair of equipment.
• Train appropriate plant personnel on safe operation and maintenance procedures of systems.
• Ensure customer acceptance and proper system operation.
• Assist engineering in pre-ship systems check-out and customer run-off preparation.
• Provide feedback on product problems and corrective action to eliminate future problems.

Essential Skills

• Automation
• Electrical
• Troubleshooting
• Electro-mechanical
• PLC troubleshooting
• Mechanical
• Electro-Mechanical
• PLC/HMI Troubleshooting (Allen Bradley)

Additional Skills & Qualifications

• Two-year technical degree in Electrical, Electronics, or Mechanics or equivalent combination of education and experience.
• 1-3 years of electrical and/or mechanical experience.
• Experience with PLCs, drives, motors, pneumatics, electrical wiring activities, and ability to read mechanical drawings and electrical schematics.
• Excellent communication skills, both written and verbal.
• Hands-on experience with Allen Bradley PLCs, HMIs, and software.
• Independent, self-motivated, and able to perform efficiently under minimal supervision.

Work Environment

This onsite role involves working on the floor and in the lab, performing various Automation/Engineering Technician activities on equipment. The position requires 30% travel to customer sites mostly throughout the US, with occasional international travel. The work environment offers an opportunity to travel extensively both domestically and overseas, with overtime offered.

Pay and Benefits

The pay range for this position is $65000.00 - $75000.00/yr.

Full benefits package offered

Workplace Type

This is a fully onsite position in Shoreview, MN.

Application Deadline

This position is anticipated to close on Aug 26, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalantaccommodation@actalentservices.com for other accommodation options.