Description

Amazon Web Services is seeking a senior technical leader to build and scale a world-class team of Solutions Architects for the North America Retail & CPG industry. This executive role combines strategic thought leadership with hands-on execution-developing customer-obsessed leaders who guide top brands on their cloud and AI transformation journeys.

As part of the North America Solutions Architect Leadership team, you will coach and grow leaders of leaders, enabling them to drive customer outcomes through cloud-native architectures, Generative AI-powered innovation, and Agentic AI-driven automation. Together with AWS Sales, Services, and Professional Services, you'll accelerate adoption, create industry-defining solutions, and deliver measurable business value.

You will act as a trusted CxO advisor and technical Executive Sponsor for leading Retail & CPG customers, representing AWS at the industry's most visible forums. Your leadership will empower customers to embrace emerging technologies, reimagine customer experiences, and modernize operations through AI, data, and cloud-native platforms.

This role requires a leader who is both technically credible and visionary-able to shape how the industry adopts Generative AI, Agentic AI, and cloud innovation at scale. You will cultivate best practices in solution selling, executive communication, and value-driven architecture, while collaborating deeply across AWS to influence strategy, product direction, and customer success.

Key job responsibilities

- Lead the North America Retail & CPG Solutions Architecture organization-coaching, developing, and scaling SA leadership with deep knowledge in Generative and Agentic AI applied across retail use cases.

- Drive AI-infused strategic thought leadership, frameworks, whitepapers, and industry guidance to showcase AWS as the innovation partner for the Retail & CPG sector.

- Act as a technical Executive Sponsor and trusted CxO-level advisor-helping leading brands accelerate their adoption of Generative and Agentic AI to deliver hyper-personalized experiences, AI-driven supply chain orchestration, and autonomous customer engagement at scale.

- Partner with Sales, Services, Marketing, and Engineering to embed agentic AI capabilities-such as AI assistants and autonomous workflows-into customer transformation plans that unlock new business value.

Basic Qualifications

- 15+ years design/implementation/consulting experience of distributed applications

- 10+ years management of technical, customer facing resources

- Bachelor's degree in Computer Science or similar field

- Working knowledge of latest software development tools and methodologies.

- Experience working with Enterprise customers.

- Strong verbal and written communications skills.

Preferred Qualifications

- Generative AI & Agentic AI Expertise: Proven experience integrating AI technologies-like LLMs, generative models, or autonomous agents-to drive customer transformation in retail, CPG, or adjacent industries.

- AI-Powered Customer Journeys: Domain knowledge in AI-driven personalization, predictive product recommendations, dynamic pricing models, autonomously orchestrated supply chain or logistics decisions.

- Strategic AI Advisory: Track record as a technical advisor at the CxO level, helping customers build AI-first cloud architectures that accelerate business growth and operational agility.

- Thought Leadership in AI Transformation: Authored AI-driven industry assets (whitepapers, architectural frameworks, blog posts, talks) that helped Retail & CPG organizations embrace generative and agentic AI.

- Cloud & AI Certification: AWS certifications in solutions architecture and ML, plus demonstrated ability to lead teams in adopting emerging AI services (e.g., AWS Bedrock, SageMaker, AI agents)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $241,200/year in our lowest geographic market up to $350,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.