Director of Patient Care Services (Hospice)

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Anchor Health - Director of Patient Care Services (Hospice) Location: Northern California | Job Type: Full-time | Work Setting: In-person Schedule: Monday to Friday | Occasional weekends/after-hours as needed Pay: Competitive salary, based on experience
About Anchor Health Anchor Health has proudly served Northern California communities for years, offering compassionate and high-quality hospice and pediatric care. Our mission is to support not only our patients and families but also the dedicated professionals who make our work possible.
Position Overview We are seeking a compassionate and experienced Director of Patient Care Services (DPCS) to lead our hospice clinical operations. This key leadership role is ideal for a Registered Nurse with strong hospice or palliative care experience and a heart for end-of-life care. The DPCS ensures exceptional care quality, regulatory compliance, and team coordination while supporting patients, families, and staff in a meaningful way.
Key Responsibilities Clinical Leadership: Direct the delivery of hospice services in compliance with state, federal, and internal standards.
Team Management: Recruit, train, supervise, and mentor clinical staff including RNs, LVNs, social workers, and home health aides.
Care Coordination: Guide the interdisciplinary team in developing and executing personalized care plans.
Regulatory Compliance: Ensure adherence to Medicare/Medicaid requirements and accreditation standards; manage audits and documentation.
Quality Improvement: Drive initiatives to enhance patient outcomes and care quality.
Budget Oversight: Manage clinical budgets and monitor resource utilization effectively.
Family Support: Serve as a compassionate liaison for patients’ families, offering clear communication and emotional support.
Cross-Department Collaboration: Partner with social services, spiritual care, and admin teams to provide holistic care.
After-Hours Protocol: Develop and maintain readiness protocols for emergencies and after-hours needs.
Qualifications Education: BSN required; MSN or advanced degree preferred.
Licensure: Active Registered Nurse (RN) license in the state of California (required) .
Experience: Minimum of 2 years in hospice or palliative care leadership.
Key Skills Strong clinical leadership and staff development abilities
Deep knowledge of hospice regulations and standards
Excellent communication with patients, families, and interdisciplinary teams
Strategic thinker with a collaborative, empathetic approach
Physical & Travel Requirements Must be able to travel to patient homes, nursing facilities, and hospitals.
Comfortable working in varied patient care settings.
Benefits Medical: Health, dental, and vision insurance
Financial: 401(k) retirement plan
Time Off: Paid time off (PTO)
Supportive, mission-driven team environment
Medical Specialty Geriatrics
Hospice & Palliative Care
If you're a passionate leader looking to make a meaningful difference in end-of-life care, we invite you to apply and join the Anchor Health family.
Location:
Palo Alto
Job Type:
FullTime