Director of Operations Client Services (Wealth Managment)
9 Days Old
Overview Delta Dallas is collaborating with a boutique RIA wealth management firm located in Uptown Dallas seeking a highly motivated Director of Operations to join their team. You will play a vital role in delivering exceptional client service and support to Ultra High-Net Worth clients.
Base pay range $120,000.00/yr - $160,000.00/yr
Additional compensation Annual Bonus
Responsibilities Manage the day-to-day operations of the firm with full oversight of a client services team, including hiring, training, and performance management.
Direct all communication with custodians including Pershing and Charles Schwab.
Oversee money movement activity, including trade execution and alternative investment activity.
Act as the primary point of contact for clients, promptly addressing inquiries and providing accurate information.
Schedule client meetings and prepare materials for comprehensive client reviews.
Assist with client onboarding processes and perform routine account maintenance tasks.
Process client requests, including deposits, withdrawals, and transfers.
Collaborate with the investment team to provide portfolios and investment strategy information to clients.
Proactively identify opportunities to enhance client experience and streamline operational processes.
Maintain precise client records and ensure accurate data management within CRM systems.
Adhere to strict compliance policies and procedures.
Provide support to other team members as needed.
Qualifications Bachelor’s degree in Finance or a related field
7+ years of experience in wealth management with a RIA or Broker-Dealer
At least 3+ years of experience managing a team
Experience with the Pershing platform, NetX360
Familiarity with complex entity structures (trusts, partnerships, corporations, etc.)
Experience working with alternative investments and the subscription process
Strong attention to detail and the ability to work independently as well as in a team
Strong understanding of Microsoft Office
Seniority level Not Applicable
Employment type Full-time
Job function Administrative
Industries Financial Services
Investment Management
Investment Advice
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- Location:
- Dallas, TX, United States
- Job Type:
- FullTime
- Category:
- Marketing & Media