Digital Customer Experience Designer

New Today

Are you excited about creating seamless digital experiences that connect across various brands and platforms? We are on the lookout for a Digital Customer Experience Designer to spearhead the architecture and integration of our digital ecosystem, encompassing ecommerce, customer data, and content systems. This impactful role will directly contribute to enhancing revenue growth, improving customer satisfaction, and optimizing operational efficiency. What You'll Do: Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks. Build and maintain API connectors for dynamic content, product data, and backend systems. Establish and oversee code repositories, enforce version control standards, and advocate for DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows. Drive platform unification and streamline technical overhead while enabling experimentation frameworks such as A/B testing and SEO optimization. Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains. Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with the overall business strategy. Requirements: 7+ years of experience in digital architecture, software engineering, or ecommerce platform development. Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures. Hands-on experience with BigCommerce or similar ecommerce platforms. Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations. Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing. Proven ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions. Experience collaborating with development partners and vendors to achieve results. Able to guide cross-functional teams without direct reporting lines by setting a technical vision, aligning stakeholders, and driving consensus. Preferred Qualifications: Experience with manufacturing systems and workflows, particularly with respect to product data and fulfillment. Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion). Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG). Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize). About Ralliant Corporation: Ralliant stands as an independent public company driving innovation in precision technology. We empower engineers to create next-generation breakthroughs faster, smarter, and more reliably. Our high-performance instruments and sensors play a critical role across various industries, enabling real-world impact. We are proud to be an equal opportunity employer, embracing diversity and inclusivity in our workforce. We welcome applications from all qualified candidates, regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other protected characteristics. If you require reasonable accommodation due to a disability during the application process, please contact us for assistance. Pay Range: The salary range for this position is 144900.00 - 269100.00.
Location:
Augusta, ME, United States
Category:
Arts, Design, Entertainment, Sports, And Media Occupations