Position Summary:  Prepare meals for residents, family members, and guests, following dietitian designed and approved menus, in a manner that optimizes nutrition and enhances the dining experience.  Consistently uphold the community’s principles, service standards, philosophy, and mission.

Position Responsibilities – Service

• Supervise and schedule cooks and dietary aides. Work shifts within the budgetary structure of the department. Work with community's Executive Director/Administrator to fill in as necessary or when other staff are unavailable.
• Routinely interact with residents to determine and enhance their satisfaction with the meal program.
• Maintain inventory and staff schedules within the financial budget each month and annually.
• Maintain confidentiality of all resident information.
• Ensure an attractive presentation of food on each plate served.
• Prepare meals according to the daily menu plan and/or as directly by supervisor.
• Prepare meals in accordance with sanitary regulations and policies and procedures.
• Adhere to all proper handling, labeling, and storage protocols for all foods.
• Order and stock to meet menu and snack requirements.
• Properly maintain documentation of all temperature charts and records.
• Properly maintain meal consumption of resident and report accordingly.
• Identify and communicate resident’s likes, dislikes, and preferences.
• Adjust or adapt recipes to accommodate specific dietary needs whenever possible.
• Monitor and adhere to portion control standards.
• Communicate any identified resident concerns/issues to the appropriate manager.
• Maintain confidentiality of all resident information.
• Assist in serving meals and bussing tables.
• Participate in and attend all required in-services training sessions.
• Answer business phones and respond to alarms.
• Tour inquiring individuals.
• All other duties assigned.

Team Effort:

• Assist in ensuring compliance with State and Local Regulations.
• Assist dietician in developing new menu items and recipes.
• Assist in optimizing individual and team performance through effective leadership, mentoring and direction.
• Assisting Dietary Cooks/ Aides with task.
• Participate in the management team meetings and trainings.

Action:

• Identify resident issues and communicate them to the Executive Director/Administrator or nursing supervisor.
• Keep the environment safe, clean and free of clutter.
• Respond to resident emergencies as appropriate.
• Practice safety in working around and with equipment, chemicals, tools, and utensils.

Reputation:

• Maintain professional relationships with all employees.
• Maintain good hygiene and a professional appearance.

Success:

• Contribute to resident satisfaction by ensuring that customers’ expectations are met or exceeded.
• Maintain efficient and appropriate communication with residents, family members and guests.
• Contribute to marketing efforts through appropriate interaction with prospective residents and guests.

Essential skills, experience, and abilities:

• Ability to organize and manage multiple priorities.
• Strong customer orientation to older adults.
• Excellent interpersonal and communication skills.
• Positive attitude, enthusiasm, and energy.
• Computer literacy and experience a plus.
• Ability to read, write, and comprehend.

Nonessential skills and experience:

• High school diploma or equivalent certificate.
• Previous management experience.
• Serve Safe training.

Reporting to the position: Dietary Aides and Cooks

Dress Code: 

• Uniforms / Scrub type clothing.
• Tennis or Nursing type shoes need to be slip resistant.  No open toe shoes.  Shoes must be worn at all times during working hours.
• Name tag.
• No piercing that dangle.  No lip or eyebrow rings. No visible tattoos.

Physical Demands and Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basically, must be able to cook, clean, stock, etc and other duties as required and physically performed by the staff under your supervision.

 Work Environment:  While performing the duties of this job, the employee is exposed to minimal to moderate noise.  The employee will be exposed to cleaning chemicals, food borne pathogens and may be exposed to blood and/or body fluids.  The employee may encounter traumatic situations, such as a resident in crisis or actively passing away. 

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