Customer Specialist, Home Medical Equipment

Job Category: Health Information Mgmt & Billing

Requisition Number: CUSTO009708

Posted: August 5, 2025

Full-Time

On-site

Jasper, IN 47546, USA

Description

Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules Full time/part time/supplemental Day/Eve/Night
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Career advancement opportunities

Job Overview: This position coordinates and processes for Deaconess Home Medical Equipment & Infusion/Freedom Medical or its subsidiaries (hereafter HME), referrals/requests from Case Manager/Referral RNs, Ancillary Services, physician's offices, other referral sources and clients. This position is responsible for accurate charging, billing, follow-up, refunding, and posting. Responsible for the resolution of patient inquiries pertaining to billing.

Other Key Words: Home medical equipment, durable medical equipment, HME, DME, customer service.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.