Overview Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply. What You Will Do In This Role Provide customer support processing medical claims in a back-office setting Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile Your Qualifications 1+ year of previous claims experience (healthcare claims preferred for some positions) Call center experience preferred Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High-speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence What’s In It For You The base salary range for this position is $15-$18/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay early Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups and affinity networks Health and wellness programs with trained partners Mentorship programs that support career growth Work-from-home convenience Programs and events promoting diversity, equity, inclusion, global citizenship, sustainability, and community support Celebrations for company events and awareness days REIMAGINE THE BEST VERSION OF YOU! If this feels like the perfect next step, apply today and discover why thousands of game-changers around the globe call Concentrix their employer of choice. Location: USA, OH, Work-at-Home Employment type: Full time Seniority level: Entry level Job function: Other Industries: IT Services and IT Consulting Equal Opportunity Statement: Concentrix is an equal opportunity and affirmative action employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. #J-18808-Ljbffr Remote working/work at home options are available for this role.