Customer Service Representative

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Opportunity Details
Customer Service Representative
Bartlett, IL
Start Date: As soon as possible
Pay: $40,000 - $45,000 /yr plus commissions
Job Overview
We're hiring a motivated Customer Service Representative to join a high-performing sales team in Bartlett, IL. This is an in-office role that offers a hands-on introduction to the insurance and financial services industry, with paid training, mentorship, and clear advancement opportunities. You'll work alongside an experienced team, selling a wide range of products (auto, home, life, health), building client relationships, and making a real impact in people's lives. If you're reliable, coachable, and goal-driven, looking for more than just a job, this is the ideal launchpad for a long-term career: no prior insurance experience required, just a positive attitude and a willingness to grow.
Schedule and Shift:
Full-Time (Monday-Friday) In-Office Primary Job Responsibilities: Educate prospective and existing customers on insurance products, including auto, home, life, and health insurance Proactively reach out to leads via phone, email, and in-person conversations Conduct needs-based consultations to recommend appropriate coverage Build lasting customer relationships and manage client accounts Consistently meet and exceed individual and team sales goals Deliver excellent service while maintaining a professional and positive demeanor Utilize agency CRM systems to track leads, update customer records, and manage pipeline Participate in sales meetings, ongoing training, and team-building activities Qualifications: Strong communication, listening, and interpersonal skills Highly organized with attention to detail and follow-through Self-motivated and comfortable in a performance-based environment Ability to obtain or currently hold an Illinois Property & Casualty and/or Life & Health license (paid training and licensing assistance provided) Basic computer skills (email, CRM, calendar management, etc.) Willingness to complete pre-employment assessments, online questionnaire, and screening interview Bilingual (Spanish, Polish, or other languages) (strong plus) Prior experience in sales, customer service, retail, or hospitality (preferred) Familiarity with insurance, financial products, or a CRM platform (strong plus) Benefits: Competitive base salary + uncapped commission + bonuses Paid training and licensing Career growth into leadership or agency ownership Supportive and team-oriented work culture
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Location:
Bartlett, IL, United States
Job Type:
FullTime
Category:
Office And Administrative Support Occupations

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