Customer Service Representative

New Yesterday

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Tucson, Arizona. This Contract-to-permanent position offers an excellent opportunity to provide exceptional service while working closely with customers and internal departments. If you thrive in a fast-paced environment and enjoy interacting with people, this role is ideal for you.
Responsibilities: • Greet customers warmly and ensure a positive first impression during their visit. • Provide valet services and coordinate effectively with the administrative and service departments to ensure smooth operations. • Handle inbound and outbound calls professionally, addressing customer inquiries and providing accurate information. • Schedule appointments efficiently while maintaining attention to detail and accuracy. • Enter orders and data into company systems promptly, ensuring records are up to date. • Respond to customer emails with professionalism, offering timely and helpful solutions. • Utilize Microsoft Excel and Word to manage and organize customer-related data. • Deliver excellent customer service in a call center environment, meeting established performance metrics. • Maintain clear and concise communication with both customers and team members to resolve concerns effectively.
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Location:
Tucson

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