Customer Service Representative

New Yesterday

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
All correspondence will come directly from Imperial Dade and not a personal email address.
Imperial Dade has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step.
The Customer Service Representative will interact with customers and sales representatives via phone call and email, process orders, and provide information in response to customers' inquiries.
The schedule for this position is Monday through Friday from 8 am until 5 pm.
Pay rate: $19.52/hr
Deadline to apply: 4/7/26
You will:
* Manage incoming calls with a professional and courteous demeanor * Accurately input and maintain order information in company systems * Contact Sales Reps to clarify order requests * Validate order accuracy by cross-referencing source documentation and historical data * Promptly resolve discrepancies to maintain system integrity * Generate Order Acknowledgments * Develop understanding of Imperial Dade products and commonly used acronyms
You have:
* High school diploma, GED, or equivalent * Customer service experience * Proficiency in MS Office * Data entry experience
Location:
Denver
Category:
Customer Service Personnel

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