Customer Service Representative - State Farm Agent Team Member
7 Days Old
Benefits:
Hourly Pay
Uncapped Commission Earning Potential
Simple IRA
Life Insurance
Health Insurance Stipend
License Reimbursement
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Amy Seong State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS: Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Property& Casualty, Life & Health License(currently licensed or must be willing to obtain)
Please complete our application if you are motivated to succeed and can see yourself in this role. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents' employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their employees. State Farm agents' employees are not employees of State Farm.
Compensation: $18.00 - $20.00 per hour
Ready to Launch Your Career?
Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Amy Seong - State Farm Agent!
About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Additional languages spoken: Spanish and Korean
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
- Location:
- Palisades Park, NJ, United States
- Job Type:
- PartTime
- Category:
- Office And Administrative Support Occupations