Benefits:

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

ROLE DESCRIPTION: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent service to our clients by addressing inquiries, resolving issues, and ensuring a positive experience.

We are focused on providing our clients with the best customer service that they will experience.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are seeking. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer client inquiries and provide policy information via phone, email, chat, or in-person.

Assist clients with policy changes and updates.

Process insurance claims and follow up with clients.

Maintain accurate records of client interactions.

QUALIFICATIONS:

Excellent communication and interpersonal skills.

Detail-oriented and able to multitask.

Ability to handle stressful situations calmly and professionally.

Strong problem-solving skills and attention to detail.

Previous customer service experience preferred.