Benefits:

Flexible schedule

Home office stipend

Opportunity for advancement

Paid time off

APPLICANT REQUIREMENTS:

Must possess Property & Casualty Producer's Insurance License

Must have previous experience working for a State Farm Agent

ROLE DESCRIPTION: This fully remote position is for a full-time Customer Service Representative in support of a local State Farm Agency. You will be required to work Monday-Friday online, assisting customers with their insurance needs from 8a-4:30p CST. The position requires you to have your Property & Casualty insurance license. Having a Life & Health insurance license is a bonus!

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

BENEFITS:

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement within my office

Paid time off (vacation and personal/sick days)

Health benefits

Valuable career-building experience

This is a remote position.