Customer Service Representative - State Farm Agent Team Member

87 Days Old

Responsive recruiter

Benefits:


Are you passionate about helping others and ready to start a rewarding career in the insurance industry? Ashley N Nicholson State Farm Agency is looking for a motivated and detail-oriented Customer Service Representative to join our team!

As a key member of our team, you'll be the first point of contact for our valued customers, helping them with their insurance needs and providing exceptional service every step of the way.

Responsibilities:

•Deliver outstanding customer service via phone, email, and in-person

•Process policy changes, billing inquiries, and claims support

•Maintain customer records and follow up on customer needs

•Build strong relationships with customers to ensure satisfaction and retention

Requirements:

•Excellent communication and interpersonal skills

•Strong organizational and problem-solving abilities

•Ability to multitask in a fast-paced environment

•A positive, team-oriented attitude

•Must be able to obtain a Georgia Property and Casualty Insurance License (we will help guide you through the licensing process if you do not already have one)

Preferred Qualifications:

•Previous experience in customer service, sales, or the insurance industry

•Bilingual (Spanish) is a plus, but not required

What We Offer:

•Competitive base salary with performance bonuses

•Licensing assistance and paid training

•Opportunities for growth and advancement

•A supportive and professional work environment

•Paid time off and optional health benefits

Compensation: $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in ATLANTA, GA and help customers with their insurance and financial services needs, including:


State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Location:
Atlanta
Job Type:
PartTime

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