Responsive recruiter

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Benefits:

Hourly Plus Commission Licensing Paid Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency: 2025 marks my 50th year as a State Farm agent-half a century of serving our amazing community here in Alaska! As a life-long Alaskan, veteran, and passionate skier, I've built this agency on the values of trust, service, and excellence. Our South Anchorage office proudly serves the entire state, and we bring over 50 years of combined team experience in everything from Auto and Home to Life, Health, and Business insurance.

We're looking for someone who's motivated, eager to learn, and wants to be part of a close-knit, knowledgeable team that truly cares about helping others. If you're ready to join an office with deep roots, strong mentorship, and a legacy of success, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Arthur Dorsey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $50,000.00 - $60,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. Come work with an energetic, fun team at Arthur Dorsey - State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in South Anchorage. Our agency has received awards including: Ambassador Travel, Legion of Honor, Crystal Excellence Award, National Quality Award, Golden Triangle, and Bronze Tablet

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.