Responsive recruiter

Benefits:

Life insurance License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About our Agency: At our agency, we believe work should be meaningful, supportive, and fun - and that's exactly what you'll find here.

Janet started her agency after falling in love with the mission and people of State Farm. With a background as a flight attendant , she brings energy, adaptability, and a people-first mindset to everything we do. She's also a proud mom of two and a passionate traveler who leads with heart and perspective.

We're proud to support our community - we're active in local charities, a benefactor of the Humane Society, and always looking for ways to give back. If community involvement matters to you, you'll feel right at home.

What makes us different? We're a pet-friendly office We speak English, Spanish, and Albanian, and celebrate the diverse backgrounds of our team and customers. Our culture is rooted in getting the job done without sacrificing fun, energy, or connection. We're looking for team members who bring positivity, curiosity, and a genuine desire to help people protect what matters most.

If you're looking for a place where you can grow, feel supported, and make a difference every day - we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Janet Coates - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensación: $36,000.00 - $42,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to make an impact, see immediate success, we could be the place for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Janet Coates - State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Grosse Pointe Woods. We currently have 3 team members at our agency. Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.