Customer Service Representative - State Farm Agent Team Member

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Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: Our agency is proud to celebrate 19 years of excellence this coming April. With a strong team of over 20 professionals, we are committed to fostering a supportive, collaborative, and productive workplace. Mike has been selling insurance since 1993 and with State Farm since 2007, and together we’ve built an office that can serve customers in English, Spanish, Cantonese, and Mandarin.
Full-time team members enjoy valuable benefits, including a 401K match, paid time off, paid holidays, health benefit options (major medical, dental, and vision), and the flexibility of hybrid work schedules. We also believe in celebrating wins and staying connected through quarterly team-building activities.
We’re looking for motivated individuals to join us in providing exceptional service to our clients and contributing to the continued growth and success of our agency. If you're ready to work in an environment where your skills and dedication are valued, we’d love to connect with you!
Responsibilities:
Build and nurture strong customer relationships, providing exceptional service and support.
Utilize a needs-based approach to educate customers about various insurance options, ensuring they make informed decisions.
Proactively generate leads, schedule appointments, and identify customer needs to offer tailored products and services.
Contribute to our vibrant team environment, supporting colleagues and sharing best practices for success.
Our ideal candidate is energetic, self-starting, positive, a team player, and ambitious. We value strong communication skills and the ability to handle multiple tasks simultaneously.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented and detail-oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred
Location:
Frisco
Job Type:
PartTime

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