Benefits:

Competitive salary

Flexible schedule

Paid time off

Training & development

ROLE DESCRIPTION: Join Bill Stevenson’s State Farm agency as a Customer Engagement Specialist and help create outstanding experiences that contribute to our agency’s success. If you’re detail-oriented, great with people, and genuinely enjoy helping others, you’ll fit right in. You’ll grow your career by addressing customer needs, working closely with our team, and staying ahead of the needs in the community we serve. This role also includes a sales component.

We’re excited to hear from enthusiastic, empathetic people who want to be part of our team.

What We’re Looking For:

Strong written communication ability

A high sense of urgency to get things done

Familiarity with posting and creating social media content

What You’ll Do:

Assist current customers with online enablement so they have full access to their accounts

Elevate social media engagement by collaborating with approved vendors to create content and boost awareness of our agency

Keep customer information up to date

Conduct virtual account reviews

Use all available resources to ensure customers receive the best service

What You Will Need:

Property and Casualty Insurance License

Life and Health Insurance License

If you don’t currently have either license, we can assist the right candidate in obtaining them.