Benefits:

Simple IRA Retirement Plan

Life insurance

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

As a customer service representative, you will be the primary contact for all customer interactions. You will play a vital role in ensuring a positive customer experience by providing exceptional service and support related to our insurance products and services. We will train you!  Previous insurance experience is preferred but not required.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits and Compensation:

Base salary plus competitive, uncapped commission

Bonus Opportunities

Paid time off

Health, Dental, and Vision Benefits

Life Insurance

Simple IRA retirement plan ( available with company match after meeting eligibility criteria)

Valuable experience

Growth potential/Opportunity for advancement within my agency

Requirements

We will train you. Previous insurance experience is preferred but not required.

Excellent communication skills - written, verbal and listening

Goal oriented

Organizational skills

Proactive in problem solving

Ability to work in a team environment

Ability to multi-task and Detail oriented

Ability to effectively relate to a customer and dedicated to customer service

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)