Customer Service Representative - State Farm Agent Team Member

New Today

Benefits:
Bonus based on performance
Opportunity for advancement
Profit sharing
Training & development
Paid time off
ROLE DESCRIPTION: As a team member with Sam Loughlin State Farm Insurance, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. There is vast opportunity for advancement in this amazing field!
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Bilingual Spanish speaker strongly preferred
Punctual, focused and positive attitude
Property and Casualty license preferred but not required, however must be willing to obtain insurance license prior to start date. We will assist you with covering the costs of licensing.
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience
Apply
Location:
Liberty

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