Customer Service Representative - State Farm Agent Team Member

New Yesterday

Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Job Title: Customer Service Representative – Launch Your Insurance Career
Start Here. Grow Fast. Discover If a Career in Insurance Sales is Right for You.
Are you a recent college graduate or early-career professional looking to build a meaningful, stable career—but not quite sure where to start? Do you enjoy working with people, solving problems, and exploring opportunities to help others?
We’re hiring a Customer Service Representative who’s ready to learn the ropes in the insurance industry, support customers with care and confidence, and explore the potential of a future in licensed insurance sales.
This is more than just a customer service role—it’s your launchpad into a respected, opportunity-rich field with a clear path for growth.
What You’ll Do:
Answer incoming customer questions with professionalism and care
Assist with policy updates, coverage questions, and basic claims support
Maintain accurate and up-to-date customer records
Collaborate with licensed agents and team members on client needs
Begin identifying potential customer needs and how insurance products could help
Learn the foundations of sales conversations in a supportive, non-pressured environment
Why This Role is a Great Fit for You:
Gain hands-on experience in a professional insurance agency
Ideal for recent graduates exploring new career opportunities
Clear path to advancement into licensed sales roles
Training and mentorship provided by experienced team members
Opportunity to explore the sales side of the industry in a low-pressure setting
What We’re Looking For:
Strong communication and interpersonal skills
Detail-oriented and able to manage multiple tasks
A desire to help others and grow within the industry
Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus)
Willingness to obtain an insurance license (support and guidance will be provided)
Previous customer service or administrative experience preferred
If you’re ready to explore a new path, build valuable skills, and join a team that invests in your success, we’d love to hear from you.
Location:
New Hyde Park

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