Customer Service Representative / Junior Service Advisor

Customer Service Representative / Junior Service Advisor | Weekends Off | Barrington

1 Days Old

Christian Brothers Automotive

Benefits:

Up to $25/hr for highly qualified candidates
Closed Every Weekend to Spend Time with Family/Friends
Paid Vacation and Paid Holidays
Healthcare Benefits Available
Matching Retirement Plan
Local Owner - Onsite Daily
On-going Training and Career Support
Team Appreciation Events
Weekly Lunches Provided
Team Member Discount

Job Description

Job Title:

Customer Service Representative (CSR)

Location:

908 S. Northwest Hwy. Barrington, IL 60010

Job Overview:

As a CSR with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the first person to greet our guests and who they see every time they make an investment in their vehicle. Building relationships with our guests is a critical part of your role.

Responsibilities include, but are not limited to:

Desire to learn automotive repair service terminology and processes
Check guests in and out at the front counter
Answer phone calls and schedule appointments
Provide safe shuttle service for our valued guests in our branded vehicle
Treat our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Help keep the facility clean and organized
Assist other team members with clerical tasks as needed
Connect with our guests and develop authentic relationships
Follow all safety policies and procedures
Other duties as assigned

Qualifications

Qualifications:

Proven successful guest service experience required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our guests, team, and vendors
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a TEAM mentality
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office

Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday - Friday, 7:00am - 6:00pm

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Apply

Location:: Barrington
Job Type:: FullTime

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