Customer Service Representative III Kent, WA 3 Months

8:30 AM - 5 PM | Onsite | Overtime possible Temp-to-hire after 91 days, based on performance Basic Customer Service. candidate should have knowledge on Manuel labour, pulling orders for customers, ordering parts, creating work orders, general knowledge on parts. must have good computer skills and knowledge on Microsoft and ERP's candidate should occasionally operate forklift candidate will have around 5-10 walk-in customers in a week and around 12-15 customer calls in a day. Automotive , technical background is good to have. candidate will deal with diesel engines, pumps Equipments. Candidate will deal with 3 mechanics and with supervisor. Job has possible OT.

Description:

Manager is rejecting candidates who don't have relevant experience. Specifically, they are not moving forward with those coming from medical backgrounds-Looking for someone with more of a warehouse background, ideally with exposure to the automotive industry and experience handling work orders, shipping, and receiving.

Forklift experience is a plus (not a requirement), but if a candidate has neither automotive/warehouse experience nor forklift exposure, they will not be considered.

This can be a fast-paced role at times, and I'm aiming to find someone who's a strong long-term fit-not just a short-term placement.

8:30 AM - 5 PM | Onsite | Overtime possible Temp-to-hire after 91 days, based on performance

Summary: Support the order and rental process by maintaining accurate records, tracking part availability, and coordinating across sites. This role requires strong initiative, direct communication with the manager, and occasional warehouse access for inspections. Forklift use may be needed.

Key Responsibilities: Manage customer inquiries (phone, email, in-person) Coordinate orders, deliveries, and returns using Rental Results Track inventory, schedule technicians, and support service orders Assist with contract updates, billing, and documentation Collaborate with the branch team to resolve issues and meet customer needs Compile reports and support shop technicians as needed

Requirements: High school diploma + 2 years of related experience Forklift experience preferred Strong communication, organization, and customer service skills Proficiency in Microsoft Office and ERP systems Comfortable in both office and warehouse settings, with PPE