Customer Interaction & Support

Greet and assist customers, understand their healthcare and insurance needs, and maintain a professional, welcoming environment.

Information Collection & Data Entry

Gather customer details and visit reasons, assist with surveys and ensure accurate data input into the system.

Team Collaboration & Communication

Work with team members to address customer inquiries and manage incoming phone calls by providing support or directing appropriately.

Previous experience in customer service roles, preferably within a healthcare or insurance-related setting. Strong communication and interpersonal skills. Basic computer proficiency. Knowledge of healthcare and insurance terminology and processes is preferred.