Customer Service Assistant Company: Style Netbox Location: Los Angeles, CA Salary: $26 – $29 per hour Schedule: Monday to Friday, 8-hour shifts

About Us At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

Job Description A Customer Service Assistant is the first point of contact for clients, ensuring their questions are answered and their needs are met in a professional and efficient manner. In this role, you will support our customers by providing helpful information, resolving issues, and maintaining strong client relationships that reflect the excellence of Style Netbox.

Responsibilities

Handle customer inquiries via phone, email, and in person with professionalism.

Provide accurate information regarding company services and products.

Assist clients with order placements, billing inquiries, and service requests.

Maintain updated client records in the company system.

Collaborate with internal teams to resolve customer concerns.

Monitor and follow up on open issues to ensure client satisfaction.

Support administrative tasks related to client accounts and service.

Qualifications

High school diploma or equivalent; associate’s or bachelor’s degree preferred.

Previous experience in customer service or administrative support is an advantage.

Strong communication and interpersonal skills.

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in MS Office (Word, Excel, Outlook).

Detail-oriented with strong problem-solving abilities.

Bilingual skills are a plus.

Benefits

Competitive hourly salary ($26 – $29).

Full-time, stable Monday–Friday schedule.

Opportunities for career growth within the company.

Professional development and training programs.

Collaborative and supportive work environment.

Health and wellness benefits package.