Customer Experience Specialist- PT

91 Days Old

Job Title: Valet Driver Pay Rate: $19.50/hour
If you thrive in a fast-paced environment where attention to detail, professionalism, and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver, this is your opportunity to join our team!
What You'll Do:
Act as the front-line customer experience specialist, ensuring a seamless, personalized experience from rental to return with clear communication, smooth logistics, and premium service.
Deliver a best-in-class experience, ensuring a welcoming, professional, and personalized interaction.
Coordinate vehicle pick-up and drop-off with team members and management.
Communicate proactively with premium-level customers via phone, text, email, and app to confirm logistics, special requests, and meeting locations.
Greet customers warmly, assist with luggage, and provide an overview of the rental vehicle.
Deliver vehicles directly to customers to provide a premium experience.
What We're Looking For:
Minimum 1 year experience in a customer service role, preferably in hospitality or car rental.
Professional, friendly demeanor focused on customer satisfaction.
Strong verbal and written communication skills.
Technologically proficient and comfortable with mobile devices.
Valid Driver's License.
Must be 18 years or older and legally authorized to work in the U.S.
Ability to work in a fast-paced environment with strong multitasking and organizational skills.
Flexibility to work various hours, including evenings, weekends, and holidays.
Willingness to work outdoors in all weather conditions.
On-site presence required; remote work not available.
Ability to lift up to 50 pounds, and continuously sit, stand, walk, enter, exit, and drive in all weather conditions; also talk, listen, and type.
Perks You'll Get:
Bi-weekly hourly wage (weekly in New York and Puerto Rico).
On-the-job training.
Paid time off.
Medical, Dental, and other insurance options.
Flexible spending account opportunity for transportation or parking expenses.
Retirement benefits (401k).
Employee discounts on car rentals and vehicle purchases.
*Perks may vary based on full-time/part-time status and location.
Who We Are: Join Avis Budget Group, a team of 25,000 driven individuals committed to moving the future of transportation forward with innovative, customer-focused solutions. Our culture is performance-driven, supporting each other through leadership, training, tools, and rewards. We take pride in positively impacting our colleagues, customers, and communities.
The fine print: Avis Budget Group is an Equal Opportunity Employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected categories.
This ad does not guarantee employment. It describes the general nature and level of the position. Responsibilities may change as needed. Compensation and benefits are accurate as of the posting date and subject to change. The position may be with any affiliate of Avis Budget Group.
Location: Honolulu, Hawaii, United States of America
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Location:
Honolulu, HI, United States
Job Type:
PartTime
Category:
Marketing & Media

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