Customer Experience Specialist - FT

43 Days Old

3 days ago Be among the first 25 applicants $19.00/hour
Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detail and people skills make all the difference, we want you on our team. Become a valued member of our enterprise and feel appreciated for your hard work!
What You’ll Do
You will act as the front-line experience specialist for our valued customers, ensuring a seamless, personalized rental experience from rental to return, including communication and coordination with the customer.
Perks You’ll Get
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, Dental and Other Insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location
What We’re Looking For
Valid Driver’s License Must be 18 years of age and legally authorized to work in the United States Strong written and verbal communication skills Basic tablet or mobile device skills Strong customer service and interpersonal skills Ability to work in a fast-paced environment with strong multitasking and organizational skills Flexibility to work evenings, weekends and holidays Willingness to work outdoors in all weather conditions 1 year experience in a customer service role, preferably hospitality or car rental On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type
Who We Are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The Fine Print
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.This position may be with any affiliate of Avis Budget Group.
East Boston
Massachusetts
United States of America Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Travel Arrangements Referrals increase your chances of interviewing at Avis Budget Group by 2x Coordinator, Airport Customer Experience Compliance Call Center Reservations Agent Encore Boston Harbor Call Center Reservations Agent Encore Boston Harbor Member and Visitor Services Representative, Full-Time Customer Service Representative-$1,000 Sign on Bonus Customer Experience Coordinator (Part Time) - Boston, MA Cambridge, MA $48,000 - $54,000 16 hours ago Customer Service Representative-$1,000 Sign on Bonus Customer Service Representative-$1,000 Sign on Bonus Burlington, MA $50,000 - $70,000 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Location:
Boston, MA, United States
Job Type:
PartTime
Category:
Marketing & Media

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